RCKTS

Pipelines

A sales CRM that fills itself in from your calls.

Every call your team makes is transcribed and read. Budget, authority, timeline and the next step are taken out of what was actually said and written onto the deal, and the follow-up task is created with the sentence that prompted it.

The same call is scored against the framework you sell on, so you can see who is qualifying properly and who is skipping the awkward questions.

Your reps stop writing up calls, and you stop coaching from memory.

The difference

What changes when you use Pipelines.

Without itA rep writes the call up afterwards, or does not.With PipelinesThe deal is updated from the call before the rep has put the phone down.
Without itYou listen to two or three calls a month and form an impression.With PipelinesEvery call is scored the same way, so the impression has evidence under it.
Without itA deal moves and nobody remembers why.With PipelinesEvery stage change records what caused it and whether a person agreed.
Without itObjections are anecdotes at the Monday meeting.With PipelinesYou can see which objection is raised most and how often it is never handled.
Without itA disputed score is one manager’s word against a rep’s.With PipelinesThe score names its inputs and can be re-run to the same answer.

What it is worth

Put your own numbers in.

No industry averages and nothing sourced from a study nobody reads. Every figure below is yours, multiplied out.

Your reps already make the calls. What costs you is the write-up afterwards.

What that time costs you£1,137a month, 45 hours at £25 an hour
What Pipelines costs£174a month, for 6 people
Difference£963a month

At your figures that is £11,552 a year, and none of it counts the errors this stops.

Write-up time is the part the extraction removes. It will not remove all of it: somebody still corrects an extraction now and then, which is why the share below is yours to set.

Everything it does

Inside Pipelines.

The CRM

Companies and contactsA contact can belong to more than one company, with a role on each.
Deals and pipelineStages you define, with the history that got a deal there attached to it.
Tasks and notesOn the deal, the contact or the company, and on one timeline per account.
Custom fieldsOn companies, contacts and deals.
Unified timelineCalls, emails, notes and tasks in one list rather than four tabs.

From the call

TranscriptionFrom your dialer, your meeting recorder or an upload, with the speakers separated.
Speaker matchingEach voice matched to the contact or user it belongs to, with talk time.
ExtractionBudget, authority, timeline and next step written onto the deal.
Follow-up tasksCreated from the call and carrying the sentence they came from.
Call metricsTalk ratio, longest monologue and question count.

Scoring

Your frameworkBANT, MEDDIC, SPIN or one you write yourself.
Talking pointsWhether the required things were said, matched exactly rather than judged.
Prohibited phrasesFlagged the same way, so compliance wording is checked on every call.
ReproducibleEvery score names the model, prompt and rule version, and can be re-run.
BenchmarkingHow a rep compares, without telling them about anybody else.

Trust

PII maskingCard numbers read aloud are masked before the transcript is stored.
Tamper-evident recordA hash chain over every analysis, verifiable on demand.
Erasure that still verifiesContent can be removed and the chain still proves nothing else changed.
Objections and competitorsWhich came up, and which were never handled.

Pricing

Per user, in pounds, cancel any time.

A seat is one person with access to this app. Prices exclude VAT, and nothing is charged until it opens.

£29 per user per month

Call scoring is included rather than charged per call. There is a fair-use ceiling and it is set where an ordinary customer never meets it.

Want Pipelines when it opens?

Leave an address and we will write once, when there is something to use.

Which are you interested in?